{"id":238,"date":"2021-08-10T20:29:01","date_gmt":"2021-08-10T18:29:01","guid":{"rendered":"https:\/\/adntro.com\/?page_id=238"},"modified":"2022-08-05T00:28:29","modified_gmt":"2022-08-04T22:28:29","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/adntro.com\/en\/privacy-policy-terms\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

1. Introduction<\/h3>\n\n\n\n

ADNTRO GENETICS SL<\/strong> (hereinafter \"ADNTRO<\/strong>\") is the owner of the website http:\/\/adntro.com\/<\/a>  (hereinafter, the \"Site\") as well as of the platform https:\/\/app.adntro.com\/<\/a> (hereinafter the \"Platform\") and is responsible for the processing of personal data of users (\"User\/s\", \u201cYou\u201d, \u201cYour\u201d) who access, browse and use both the Site and the Platform.<\/p>\n\n\n\n

By means of this Privacy Policy, and in compliance with Regulation (EU) 2016\/679 (\"GDPR\") and Organic Law 3\/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (\"LOPDGDD\"), ADNTRO<\/a><\/strong>\u00a0informs Users who make use of the Site and the Platform, of the processing of personal data that may be processed by ADNTRO<\/a><\/strong>, in order for Users to decide, freely and voluntarily, whether they wish to provide the requested information.<\/p>\n\n\n\n

The User declares to have been informed of the conditions on personal data protection, accepting and understanding the content of this Privacy Policy. Otherwise, please do not accept the Privacy Policy and do not use the Site and\/or the Platform.<\/p>\n\n\n\n

2. Identity of the person responsible for the processing of personal data<\/h3>\n\n\n\n

The data controller is ADNTRO<\/a><\/strong>\u00a0<\/strong>with registered office at Colonia de Sant Pere, Finca Es pinaret, C.P. 07579, Art\u00e0 (ILLES BALEARS), Spain, with N.I.F. B01663657 and e-mail address legal@adntro.com.<\/a><\/p>\n\n\n\n

3. Data collected, purposes, legal basis and storage period<\/h3>\n\n\n\n

By means of the following table, we inform you which are the data that ADNTRO<\/a><\/strong>\u00a0collected about the User, as well as the legal basis on which it will be legitimized to process such data, the purpose of its processing and retention periods.<\/p>\n\n\n\n

Data collected on the Site.<\/strong><\/p>\n\n\n\n

Data collected<\/th>Legal basis<\/th>Purpose<\/th>Conservation period<\/th><\/tr><\/thead>
Site Navigation Data: <\/strong>IP and other characteristics of the User's navigation (e.g. location and\/or device) derived from the use of cookies or similar technologies used on the Site. The User can find more information in our Cookies policy<\/a>.<\/td>Consent <\/strong>provided through the cookie banner at the start of navigation. The User can withdraw his consent by following the steps indicated in the Cookies policy<\/a>.

Legitimate Interest<\/strong><\/p> Those cookies categorized as technical will be necessary for the operation of the Site. <\/td>

Analysis of browsing behavior and statistics: <\/strong>

The information collected through cookies and other similar tracking technologies that allow an analysis of the navigation made by the Users.<\/td>		The retention periods depend on each specific cookie. For more information on the information retention periods for each type of cookie, please consult the  Cookies policy<\/a>.<\/td><\/tr>
User Contact on the Site: (email \/ ChatBot \/ Contact Form). <\/strong>

Contact information<\/strong>Name and surname, email of the User. Content of the message<\/p> <\/td>

Legitimate interest<\/strong> to resolve any questions and\/or incidents and provide an adequate service to the User.<\/td>User Support:<\/strong>
(Sending email \/ ChatBot \/ Contact Form).

Provide support to the User in case there is any query, question and\/or incident related to the provision of the service to the User.<\/p> <\/td>

During the time necessary to answer the question and\/or solve the incident indicated by the User.<\/td><\/tr>
Newsletter <\/strong>

  <\/span>Contact information<\/strong>E-mail address. Subject to the User's consent, the order history may be processed in order to send personalized offers on the User's favorite products.<\/p> <\/td>

Consent<\/strong><\/td>To carry out marketing communications<\/strong> and inform the User about events, reports and other services available on the Site.<\/td>This data will be used for as long as the User remains subscribed to commercial communications. If you choose to unsubscribe, all your personal data collected for this function will be deleted, without prejudice to the blocking for 5 years to address possible liabilities.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Data collected in the Platform<\/strong><\/p>\n\n\n\n

Data collected<\/th>Legal basis <\/th>Purpose<\/th>Conservation period<\/th><\/tr><\/thead>
Platform Navigation Data<\/strong>IP and other characteristics of the User's navigation (e.g. location and\/or device) derived from the use of cookies or similar technologies used on the Platform. The User can find more information in our Cookies policy<\/a>.<\/td>Consent given through the cookie banner at the start of navigation. The User may withdraw his\/her consent by following the steps indicated in the Cookies policy<\/a>.

Legitimate Interest<\/strong>Those cookies categorized as technical will be necessary for the operation of the Site.<\/p> <\/td>

Analysis of browsing behavior and statistics:<\/strong> The information collected through cookies and other similar tracking technologies that allow an analysis of the navigation made by the Users.<\/td>The retention periods depend on each specific cookie. For more information on the information retention periods for each type of cookie, please consult the  Cookies policy<\/a>.<\/td><\/tr>
Identification and contact information. <\/strong>

E mail Telephone number, delivery and billing address, VAT number.<\/p> <\/td>

Execution of the contractual relationship.<\/strong><\/td>Processing the purchase and delivery of the Kit (Adntro Pack \/ Adntro Premium)<\/strong> made by the User.<\/td>During the term of the contractual relationship and for 5 years thereafter to process any incidents or legal liabilities that may arise from the contract.<\/td><\/tr>
Identifying data, Contact data, Personal characteristics data <\/strong>

Your email address. User name. User profile (Gender, year of birth, weight, height, blood type).<\/p> <\/td>

Execution of the contractual relationship.<\/strong><\/td>Activate DNA Kit \/ Registered User Registration.<\/strong>  

Manage the User account. To provide the services. To make transactional communications and communications related to the provision of the service.<\/p> <\/td>

During the provision of the Service and for 5 years thereafter to process any incident or legal liabilities that may arise from the provision of the Service.<\/td><\/tr>
Contact information <\/strong>

User's name and surname, email. <\/p>Message content <\/td>

Legitimate interest<\/strong> to resolve any questions and\/or incidents and provide an adequate service to the User.<\/td>User Contact on the Platform<\/strong>. Email Sending, ChatBot, Contact Form

 <\/p>

To provide support to the User in case of any questions and\/or incidents related to the provision of the service to the User.<\/p> <\/td>

During the time necessary to answer the question and\/or solve the incident indicated by the User.<\/td><\/tr>
Contact information<\/strong>  E-mail.<\/td>Consent<\/strong><\/td>Newsletter <\/strong>

 <\/p>

To carry out marketing communications and inform the User about events, reports and other services available on the Site.<\/p> <\/td>

This data will be used for as long as the User remains subscribed to commercial communications. If you choose to unsubscribe, all your personal data collected for this function will be deleted, without prejudice to the blocking for 5 years to address possible liabilities.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

The data collected above, may be used by ADNTRO<\/a><\/strong><\/strong>\u00a0for the compatible purposes recognized by the RGPD in Article 89, for the purpose of carrying out reports and statistical studies in order to increase knowledge about products demanded by the Users, as well as to improve the quality of the services of the Site and the Platform. For this purpose, pseudonymization systems are applied, guaranteeing the confidentiality and security of Users' personal data.<\/p>\n\n\n\n

4. Communication of data to third parties and international transfers.<\/h3>\n\n\n\n

ADNTRO<\/a><\/strong><\/strong>\u00a0will treat your personal data with strict confidentiality in accordance with applicable law. However, we will disclose any personal or other data you provide to us in compliance with a legal obligation or to properly fulfill other obligations under applicable law. ADNTRO<\/a><\/strong><\/strong>\u00a0will ensure that your identity will be kept strictly confidential and will not be transmitted to a third party, subject to the provisions and agreements herein.<\/p>\n\n\n\n

Notwithstanding the foregoing, ADNTRO<\/a><\/strong><\/strong>\u00a0uses the services of third party technology service providers (hosting, payment gateway, CRM, and others) to ensure the operation of the Site and the Platform as well as for the provision of services, which may process the personal data provided through the agreements signed with forms implemented therein, as data processors and may also process data within the European Economic Area (\"EEA\") and some make international transfers outside the EEA:<\/p>\n\n\n\n